Hurricane insurance claim complaints kept to minimum, report says - Atlanta Business Chronicle:

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Delays, unsatisfactory settlement offers and denial of claims were the main reasonzsfor complaints, according to the department. Complaints representr less than one quarter of one percent of consumers who reportedf problems with theirinsurance claims. Ike made landfall in Galvestonhon Sept. 13 with 75 percenrt of homes and businessesfloodeds there. The department showed losses in at leas 33Texas counties. Total claim numbers were more than 800,000 with insurec losses in excessof $10 The department estimates that between 95 percent and 100 percentg of claims have been settled. Hurricane Dolluy made landfall at South Padre Island onJuly 23.
Much of the damage was to commercial properties on the islansd and wind and flood damage to homezsfarther inland. Total insured losses for Hurricane Dolly’s 50,000 claims were estimated at $500 according to the department. “When you are dealing with a lot of moneyt in acatastrophic situation, it can be difficulft for all of the partiese to be completely satisfied with the claim Dorothy Langley, chair of the , said in a “But these low numbers on complaints comingf from both Ike and Dollyt are remarkable considering the volume and severity of the The Insurance Council of Texas is the largestr state insurance trade association in the countr consisting of about 500 property and casualty insurers writing businesx in Texas.